By RSI President Jim Riley
This summer, I set out on a journey that took me from the historic rail hubs of upstate New York to cutting-edge manufacturing facilities in Maryland and Louisiana. What started as a series of site visits quickly became a powerful reminder of the innovation that defines our members.
I began in Buffalo, NY, at Ebenezer Railcar, a freight car manufacturer housed in a building once part of the Pennsylvania Railroad. Walking through their roundhouse, I was struck by the craftsmanship and pride that permeated every corner. It was the perfect place to start due to the deep historic root within the American rail story.
From there, I headed east to Hornell, NY, where Alstom is building the Next-Gen Acela trains. I saw everything from bare shells to nearly finished cars, just weeks before their launch. Stepping into the locomotive cab, I was amazed by its simplicity. It was intuitive, efficient and a testament to how far rail technology has come.
Later that day, I visited Knorr-Bremse Signaling in Rochester, part of New York Air Brake. This facility was a revelation with its labs, testing stations and rows of servers. It is a nerve center for rail signaling, routing systems across the U.S. and globally. It was a side of the industry I hadn’t seen up close before, and it underscored how interconnected and technical our member’s work truly is.
In Menands, NY, I toured NSH USA Corporation with our Board Chairman Greg Dalpe. They manufacture machinery that builds wheel sets, which are some of the most critical components in rail. Their precision and safety culture stood out, especially their milestone of 1,000 days without a reportable OSHA incident! That’s a reflection of the values that run deep in our industry: safety first, always.
I wrapped up my New York visits at TransPar in Fort Edward, NY, a family-owned manufacturer and remanufacturer of turbochargers. Their pride in their work was palpable. Whether building new units or reconditioning old ones, they knew RSI and appreciated our outreach. It was a reminder of how RSI is the backbone of the rail supply industry, no matter the size of the member company.
In August, I visited TTX Company in Charlotte, NC. At their yard near the airport, I witnessed a wheel change-out for the first time. Besides this memorable experience, the site was a true multimodal hub that demonstrated the connectedness of rail to transportation in general. Later, I met with their leadership to learn about the challenges they face and how RSI can support them.
In September, I attended the grand opening of Hitachi Rail’s new facility in Hagerstown, MD. They’re building metro cars for Washington DC, Baltimore, and Philadelphia, using robotics and AI to inspect and refine production. Their Boston Dynamics robotic dogs roam the shop floor at night, scanning for defects and comparing builds to CAD models. It’s futuristic, efficient, and a clear sign of how technologically advanced our industry has become.
Earlier this October, I was in Alexandria, LA, for UTLX-Procor’s tank car seminar. Their facility was like something out of Raiders of the Lost Ark — a warehouse stretching over a million square feet, with a walking tour that spanned more than a mile. I learned about tank car design, safety features and the intricacies of leasing and certification. The seminar was eye-opening, and the facility was state-of-the-art despite roots tracing back to the late 1800s.
Across all these visits, one theme stood out: there’s no substitute for being there in person. You can’t fully grasp the scale, precision, or passion of our members from a brochure or a Zoom call. You must walk the floor, meet the teams and see the work in action.
That’s why I’m urging every member to consider hosting RSI and lawmakers at your facility. These visits are opportunities to tell your story on your terms. Lawmakers get to see your impact on the community, understand your challenges and connect your work to the policies they shape.
If you’re planning a visit, here are a few tips:
- Safety first: Provide PPE and let guests know what to wear in advance.
- Make it interactive: Hands-on moments leave lasting impressions.
- Follow up: Send a thank-you note and keep the relationship going.
- Capture the moment: Lawmakers will want photos, and those images help tell your story to the broader community.
RSI has developed a guide to help you plan a successful facility tour. I encourage you to check it out, utilize the sample letter and Tips on Writing to Legislators, and reach out to RSI if you’re interested in hosting. If I’m in your area, I’d love to stop by, meet your team and learn more about your work.
About the Railway Supply Institute (RSI)
The Railway Supply Institute (RSI) is dedicated to advancing safety, innovation, technology, and sustainability within the freight and passenger railway supplier industry, both in North America and global markets. As the voice of the industry, RSI strategically engages in critical and urgent industry matters by leveraging the technical expertise of our members to advocate in the legislative and regulatory arenas, foster education, host impactful events, and facilitate networking opportunities. For more information visit www.rsiweb.org, follow RSI on Twitter and LinkedIn.